Automations

Rules that do the repetitive work: when something happens in one module, check a condition, then act in the others. Rules that move money, issue documents or message clients wait for approval unless marked safe to run alone.

Rules switched on
17 of 19
12 run alone, 5 need approval · 3 risk rules added
Runs, last 30 days Illustrative
53
49 succeeded, 3 waiting, 1 failed
Staff time saved (estimate)
31 h
Based on minutes per manual task set on each rule
Waiting for approval
3
Oldest: 5 hours

Automations, risk triggers and AI: who does what

Deterministic triggers create or escalate records. A risk trigger is a fixed rule on a date, a count or an amount, such as “quotation not opened for 14 days”. The same input always gives the same result. A trigger may open a risk, add an action or escalate an overdue one. It never decides the treatment.
Approved automations act on them. A rule on this page can run alone only after its owner approved it as safe. Rules that move money, message a client or change a commitment stop in the approval inbox every time.
AI explains and drafts, nothing more. It explains why a trigger fired, proposes a treatment and an owner, and drafts the follow-up. The risk owner and manager decide. Every run, proposal and decision is kept in the audit log with the person who decided.
TriggerConditionAction

Waiting for approval

Go, merge or cancel batch B-2614
Open batchOpen risk

Credit note for a transferred seat
Mariam Farouk moved from B-2613 to the next FFS batch. Rule proposes: no charge, reissue invoice.

Second reminder
Also listed in tasks and approvals.

Approvals these rules route to

Approval policy
A rule cannot approve on anyone’s behalf. It prepares the item and waits.
Suggested rule. Staff manually sent joining instructions 22 times last month, always 2 days before a virtual session.

Runs per week

831 Aug
97 Sep
1114 Sep
1321 Sep
1728 Sep
The week of 28 September includes 16 certificates for batch B-2609, counted as one run.

Safety limits

Emails per rule per day
200
WhatsApp messages per day
100
Largest amount without approval
EGP 0
Stop a rule after failures
3 in a row
Quiet hours for messages
21:00 to 08:00
WhenRuleRecordWhat it didApproved byDurationResult
Showing 18 of 53 runs in the last 30 daysEvery run is recorded in the audit log with the records it changed