Automated messages
The messages the system sends by itself at each point in a learner’s or instructor’s journey with a batch. Each has a trigger, a channel, timing, an audience, an on/off switch and a template in English and Arabic.
Messages switched on
Sent, last 30 days
99.1% delivered
Opened
78%
Joining instructions highest at 96%
Waiting for approval
1
Batch at risk, B-2614
| Message, trigger and timing | Channel | Sent | On |
|---|
Listed in the order a learner meets them.Marketing emails are separate: Nurture journeys
One message is held. "Batch at risk" for B-2614 is due on 25 Oct to 6 learners. It tells people their course may not run, so it never sends without approval from the operations lead. Review in Tasks & approvals
Rules for every message
Recent sends
Full log| When | Message | To | Batch | Result |
|---|
Trigger
Audience
Channels
Merge fields: select one to insert it at the cursor